How to manage AvenPing active sessions ​

Active sessions are browsers and mobile apps where you are signed in. Open Settings → Active sessions to see Signed-in devices, the This device badge, platform (Web, iOS, Android), then click Sign out device on any session that is not yours.

Prerequisites ​

Step-by-step ​

  1. Open Active sessions
    Sign in at app.avenping.com. Go to Settings. Under PERSONAL, click Active sessions.

  2. Read Signed-in devices
    The counter shows how many sessions you have. Non-owner plans show a maximum (for example 3 / 5). Owner accounts can show Unlimited.

  3. Identify This device
    The current browser has the This device badge. Each card can list browser, OS, location, IP, Active time, and Signed in date.

  4. Sign out device
    On any session that is not current, click Sign out device. You cannot revoke the current device from this list—use Log out in the sidebar instead.

  5. Refresh
    Click Refresh after signing in on a phone or after a password change so the list updates.

TIP

Changing your password under Settings → General signs out other devices automatically.

FAQ ​

Why can’t I click Sign out device on This device?

The current session has no revoke button. Sign out from the sidebar user menu if you want to leave this browser.

What do Web, iOS, and Android mean?

They are the platform labels on each session card: desktop browser, iPhone app, or Android app.

What if I am at the session limit?

New sign-ins can be blocked until you revoke an old device. Sign out unused sessions, then try again.