How to configure AvenPing webhooks in Settings ​

Outbound webhooks POST JSON to your HTTPS URL when AvenPing events fire. Settings → Webhook Settings requires Premium or Enterprise. Generate a Webhook Code, paste Webhook URL, click Save Configuration, then Verify Webhook.

Prerequisites ​

Step-by-step ​

  1. Open Webhook Settings
    Sign in at app.avenping.com. Go to Settings. Under DEVELOPER, click Webhook Settings. If you see Premium or Enterprise plan required, click Explore plans.

  2. Generate Webhook Code
    Under Webhook Configuration, click Generate New. Copy Webhook Code. Your server must check the X-Webhook-Code header against this value.

  3. Enter Webhook URL
    Paste your endpoint into Webhook URL (placeholder https://your-domain.com/webhook). Both URL and code are required before save.

  4. Save Configuration
    Click Save Configuration. Success toasts Webhook configuration saved successfully! Status may show Not Verified, Verified, or Verification Failed.

  5. Verify Webhook
    Click Verify Webhook. On success, status is Verified (with Last verified when available). Webhook Information lists events the UI documents: Message received and Contact updates.

WARNING

Always verify X-Webhook-Code. Regenerating the code invalidates the previous value; update your server at the same time.

FAQ ​

Is this the same as Meta’s WhatsApp webhook?

No. This is AvenPing’s outbound URL to your server. Meta Cloud API sharing uses Callback URL on Integrations cards. Start with How to share WhatsApp Cloud API credentials from AvenPing, then the product tutorial (for example n8n).

Can I configure webhooks with the API instead?

Yes. The same URL and code are exposed under /v2/webhooks. See Webhooks API—do not duplicate those tables here.

Why is Verify Webhook disabled?

Enter both Webhook URL and Webhook Code, then Save Configuration.