How to request a location from a WhatsApp chatbot ​

Drag Request Location from Action Blocks. The customer can share a location pin in WhatsApp. Request Address is not available (Meta address_message is disabled).

Prerequisites ​

Step-by-step ​

  1. Open the chatbot
    Open Automation → Chatbots. Edit.

  2. Drag Request Location
    Components → Action Blocks → Request Location. Connect it.

  3. Configure the prompt
    In the sidebar, set any body or button labels the node exposes.

  4. Handle the reply
    Connect the next node (for example Set Attribute or API) after the location is received.

  5. Save
    Click Save. Test on a phone; the simulator may not share a real GPS pin.

TIP

To send a location from the bot, use Message Blocks → Location, not Request Location.

WARNING

Do not look for Request Address. It is commented out in Components because of Facebook API issues.

FAQ ​

Can the inbox send a location without a chatbot?

Yes. Paperclip → Location. See How to share a location in the inbox.